PRIVACY POLICY
Regalado Recovery & Self-Discovery, INC.® | regaladorecovery.com
Effective Date: January 1, 2025 | Last Updated: March 2026
1. Introduction
Recovery & Self-Discovery, INC.® (“we,” “our,” or “us”) is a 501(c)(3) nonprofit organization committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website regaladorecovery.com, use our services, or interact with us in any way. Please read this policy carefully. If you do not agree with its terms, please discontinue use of our site and services.
2. Information We Collect
We may collect the following types of information:
Personal Identification Information: Name, email address, phone number, mailing address, and date of birth when you register for an account, book a session, enroll in a course, or contact us.
Payment Information: Billing address and payment details processed securely through our third-party payment processor. We do not store full credit card numbers.
Health & Wellness Information: Information you voluntarily provide related to your recovery journey, wellness goals, or participation in our programs. This information is treated with the highest level of confidentiality.
Technical Information: IP address, browser type, device information, pages visited, and time spent on our site collected automatically through cookies and analytics tools.
Communications: Emails, messages, or other communications you send to us.
3. How We Use Your Information
We use the information we collect to:
– Provide, operate, and maintain our website and services
– Process bookings, course enrollments, and payments
– Send administrative information, confirmations, and reminders
– Respond to your comments, questions, and customer service requests
– Send newsletters and program updates (with your consent)
– Improve and personalize your experience on our site
– Comply with legal obligations and protect the rights of our organization and community
4. HIPAA & Sensitive Health Information
We understand the sensitive nature of health and recovery information. While Recovery & Self-Discovery, INC.® may not be a covered entity under HIPAA in all circumstances, we voluntarily adhere to best practices for protecting health-related information. Any personal health or recovery information you share with us will be kept strictly confidential and will not be sold, rented, or disclosed to third parties without your explicit written consent, except as required by law.
5. Information Sharing & Disclosure
We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:
– Service Providers: Trusted third-party vendors who assist us in operating our website and delivering services (e.g., payment processors, email platforms), bound by confidentiality agreements.
– Legal Requirements: When required by law, subpoena, or other legal process.
– Safety: When necessary to protect the safety and rights of our organization, staff, clients, or the public.
6. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our site may not function properly without cookies.
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include SSL encryption, secure servers, and restricted access to personal data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
You have the right to:
– Access and receive a copy of your personal data
– Request correction of inaccurate personal data
– Request deletion of your personal data
– Opt out of marketing communications at any time
To exercise these rights, contact us at: info@regaladorecovery.com
9. Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child, please contact us immediately.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.
11. Contact Us
Recovery & Self-Discovery, INC.®
Website: regaladorecovery.com
Email: info@regaladorecovery.com
